Primal Restore FAQs
Will Primal Restore help with sore or stiff wrists?
Primal Restore is designed to support daily wrist recovery using targeted red light therapy. It's commonly used as part of a daily routine to help manage wrist discomfort, stiffness, and fatigue caused by repetitive activities, long hours at a desk, or physically demanding work.
How do I use Primal Restore?
Simply secure the wrap comfortably around your wrist, turn it on, and relax. The hands-free design allows you to use it while reading, working, watching TV, or winding down after a long day.
Can I use Primal Restore while working or relaxing?
Yes. The lightweight, hands-free design allows you to use Primal Restore while working at a desk, reading, watching TV, or relaxing at home.
How often should I use Primal Restore?
For best results, we recommend using Primal Restore consistently as part of your daily recovery routine. Most customers use it for 10–20 minutes per session, depending on their needs and preferences.
Is Primal Restore suitable for all wrist sizes?
Yes. The adjustable wrap design is made to fit most wrist sizes comfortably and securely.
How long does the battery last?
Primal Restore features a rechargeable 1200mAh battery and includes a USB charging cable for convenient charging at home, work, or while travelling.
Shipping information for your Primal Restore
We ship across Australia with free shipping on every order - no minimum spend, no fine print. Most orders arrive within 3-10 business days, and we'll send your tracking details as soon as your order is on its way.
Outside of Australia? Reach out to our team and we'll do our best to make it work.
Where are you located?
Our head office is located on the Sunshine Coast, Queensland.
How can I contact support?
You can reach our support team through the Contact Us page or by emailing us at primalrecoveryco@gmail.com.
We aim to respond within 24 hours on weekdays (Monday-Friday, 9am–5pm AEST).